Effective Date: 12/04/2025
Website: https://escrow.zeenotech.com
Company: Zeeno Tech

1. What Information Do We Collect?

We collect personal data from you when you register on our platform, create an escrow transaction, request support, purchase services, or fill out any form. Information may include your name, email address, phone number, business details, or financial data (only when required for payment purposes).

You may also visit our website anonymously.

2. How Do We Use Your Information?

We use the collected information to:

  • Process transactions securely

  • Create and manage your account

  • Communicate service-related updates

  • Resolve disputes between clients and service providers

  • Improve user experience and website functionality

3. How Do We Protect Your Information?

All sensitive information is encrypted and securely processed through trusted payment gateways like Stripe and Razorpay.
We do not store your financial data (like credit/debit card numbers) on our servers. All payments are handled by third-party PCI-compliant platforms.

4. Do We Disclose Any Information to Outside Parties?

No, we do not sell, trade, or transfer your personally identifiable information to third parties.

However, we may share your information with:

  • Verified service providers working under strict confidentiality

  • Legal authorities when required by law

  • Payment partners to process your transactions securely

5. Children's Privacy Protection (COPPA Compliance)

We do not knowingly collect any personal information from children under 13 years of age. Our platform and services are strictly intended for users aged 13 and above.

6. Data Retention

We retain your account data as long as your account is active or as necessary to provide services. You may request data deletion by contacting our support team.

7. What We Don’t Do With Your Data

  • We never sell your data to advertisers or third parties.

  • We do not use your personal data for promotional campaigns of third-party products or services.

8. Changes to Our Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with the updated effective date.

9. Contacting Us

If you have any questions regarding this privacy policy, you may contact us at:

📧 Email: escrow@zeenotech.com
📞 Phone: +91 22 6962 2463
🌐 Website: escrow.zeenotech.com