Effective Date: 04/04/2024
Last Updated: 15/02/2026

Welcome to Zeeno Escrow. By using our platform, you agree to these Terms & Conditions.

1. Platform Purpose

Zeeno Escrow provides an escrow-based payment solution to ensure safe transactions between:

Service Providers / Freelancers

Clients / Customers / Buyers

We hold funds temporarily and release them based on confirmation and conditions.

2. User Eligibility

You must:

Be at least 18 years old

Provide accurate information

Not use the platform for illegal activities

3. Account Responsibility

You are responsible for:

Keeping your login credentials safe

All activities performed through your account

4. Escrow Process

Escrow process includes:

Buyer deposits funds

Funds remain secured in escrow

Seller delivers service/product

Buyer approves release OR dispute is raised

Funds are released or refunded as per resolution

5. Fees & Charges

Zeeno Escrow claims to provide the lowest escrow charges.
Fees may apply on:

Deposits

Withdrawals

Escrow transactions

Dispute handling (if applicable)

Fees are displayed before confirmation.

6. Dispute Resolution

If dispute occurs:

Both parties may be asked to submit proof

Zeeno Escrow may act as mediator

Final decision is based on evidence and fairness

We reserve the right to make a final decision.

7. Withdrawals

Withdrawals depend on:

Successful verification

Compliance checks

Minimum withdrawal amount

Withdrawal method availability

Delays may occur due to bank/payment gateway.

8. Prohibited Activities

Users must not:

Commit fraud or scams

Use stolen payment methods

Upload illegal content

Abuse dispute system

Use platform for money laundering

Violation may result in suspension.

9. Suspension & Termination

We may suspend accounts if:

Suspicious activity detected

False information provided

Terms are violated

10. Liability Disclaimer

Zeeno Escrow is a platform provider.
We are not responsible for:

Service quality between buyer & seller

Business losses due to user disputes

External payment gateway downtime

11. Refund Policy

Refund depends on escrow agreement status and dispute result.

12. Changes to Terms

We may update these Terms anytime.

13. Contact

📧 care@zeenotech.com
📞 +91 022 6962 2463