Privacy and Data Protection at Zeeno Escrow
At Zeeno Escrow, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We collect information you provide directly, such as when you create an account, initiate or receive escrow services, make payments, or communicate with our support team. This may include your name, email address, phone number, identification documents, banking information, and transaction details.
We also collect information automatically as you use our platform, including IP addresses, browser type, pages visited, and transaction history. This helps us improve our services and prevent fraud.
How We Use Your Information
Your information is used to:
- Facilitate secure escrow transactions
- Verify your identity and prevent fraudulent activity
- Process payments and maintain financial records
- Provide customer support and respond to inquiries
- Comply with legal and regulatory requirements
- Improve and optimize our platform services
Data Protection and Security
We implement industry-leading security measures, including encryption, secure servers, and regular security audits, to protect your personal data. All sensitive information is encrypted both in transit and at rest.
Your Rights
Under GDPR and similar regulations, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing of your information
- Withdraw consent at any time
- Lodge a complaint with relevant authorities
Cookies Policy
Zeeno Escrow uses cookies to enhance your browsing experience and provide personalized services. Cookies are small files stored on your device that help us remember your preferences, analyze website usage, and improve functionality.
Types of Cookies We Use:
- Essential Cookies: Required for core platform functions like login and transaction processing
- Performance Cookies: Help us understand how users interact with our platform
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Allow us to analyze user behavior and optimize services
Contact Us
For any questions regarding your privacy, data protection, or cookies, please contact us at support@zenoescrow.com or call +91 9429694571.
We are dedicated to maintaining your trust and confidence in our secure escrow services.
