Effective Date: 04/04/2024
Last Updated: 15/02/2026

Welcome to Zeeno Escrow, powered by Zeeno Tech (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, share, and protect your information when you use our website:

🌐 escrow.zeenotech.com

1. About Us

Platform Name: Zeeno Escrow
Powered By: Zeeno Tech (Proprietorship)
Udyam Registration: UDYAM-BR-23-0060397
GST: 10GIJPD0432G
DUNS Number: 767468301
Contact Number: +91 022 6962 2463
Email: care@zeenotech.com

2. Information We Collect

We may collect the following information:

a) Personal Information

Name

Email Address

Phone Number

Address, City, State, Zip Code

Identity documents (if KYC is required)

b) Account Information

Username

Password (encrypted)

Login history and device details

c) Transaction Information

Deposits and withdrawals

Escrow payment details

Wallet balance history

Refunds and dispute records

d) Technical Information

IP address

Browser type

Device information

Cookies and usage data

3. How We Use Your Information

We use collected data to:

Create and manage your account

Provide escrow services and process payments

Verify identity (KYC/anti-fraud)

Improve security and prevent fraud

Provide support and respond to queries

Send service updates and notifications

Maintain legal and regulatory compliance

4. Payment & Financial Information

Zeeno Escrow may use third-party payment processors for deposit and withdrawal services. We do not store your complete card/bank details. Payment processing is handled securely through authorized payment partners.

5. Sharing of Information

We may share your information only when:

Required by law or government authorities

Needed for fraud prevention or security checks

Necessary to complete payment processing

Required for dispute resolution between escrow parties

We do not sell user data.

6. Data Retention

We retain user data as long as:

Your account is active

Required for transaction history and legal compliance

You may request account deletion, but transaction-related records may still be retained for compliance.

7. Cookies Policy

We use cookies to:

Keep you logged in

Improve site performance

Track user activity for security

You may disable cookies in browser settings, but some features may not work properly.

8. Data Security

We use reasonable security measures including:

SSL encryption

Secure authentication

Access control

Monitoring and logging

However, no online platform is 100% secure.

9. User Rights

You may request:

Access to your data

Correction of your data

Deletion request (subject to legal limits)

To request, contact: care@zeenotech.com

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

11. Policy Updates

We may update this policy anytime. Continued use means you accept updates.

12. Contact Us

For any privacy concerns:
📧 care@zeenotech.com
📞 +91 022 6962 2463